Contact Us

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123 Street Avenue, City Town, 99999

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Terms & Conditions

PAYMENT


*All work is completed only after a purchase is made.

*The first two proofs are free, whether they are text changes or any other and there after, any additional proofs will incur a fee of $5 per revision. Your proofs will be in digital format. I do NOT provide mock-ups or customized samples prior to purchase.

 

SHIPPING


*Shipping: For digital files there is no shipping cost. For customers who are printing their invitations through me, shipping cost is included in print pricing. Your order will be shipped once you have accepted your proofs. Finished designs will normally be received within 1 week. Rush orders are available upon request. All orders ship via USPS priority mail with tracking. Shipping times are in addition to print and production times. Shipping cost is determined based on order size and destination. Ship to US only.

 

REFUNDS & EXCHANGES


*Due to the custom nature of invitations, returns and exchanges are not accepted.

 

ADDITIONAL POLICIES & FAQ

*Turnaround time is 2 business days.

*Your customized file will be sent to the email you have on file with Etsy.

*Files are for personal use only and may not be commercially reproduced, resold or distributed. All designs and images are protected under copyright & are property of The Design Mama.

*All Files are non-editable. 

*Due to the custom nature of invitations, returns and exchanges are not accepted.

*The Design Mama is not responsible for errors on prints that were approved during the proofing process, so be sure to check your proofs carefully for spellings, punctuation, capitalization, grammar, etc.

*If printing at home (or with your local printer) The Design Mama cannot be held responsible for the end result. We guarantee high quality images for you to print with, but cannot guarantee how your printer will print them out. 

*Remember, all computer monitors are different, and due to the custom nature of printing, your prints may not be an exact match to what you see on your monitor. Please take this into consideration when viewing your design. I always make sure each order looks beautiful and that the color is pleasing and as true as possible.

 

TERMS & CONDITIONS

PAYMENT

All work is completed only after a purchase is made. The first two proofs are included, whether they are text changes or any other and there after, any additional proofs will incur a fee of $5 per revision. Your proofs will be in digital format. I do NOT provide mock-ups or customized samples prior to purchase.

 

SHIPPING

For digital files there is no shipping cost and ship world wide. For customers who are printing their invitations through me, shipping cost is included in print pricing. Your order will be sent to print once you have accepted your proofs, then shipped. Finished designs will normally be received within 1 week. Rush orders are available upon request. All orders ship via USPS priority mail or UPS - both with tracking. Shipping times are in addition to print and production times. Shipping cost is determined based on order size and destination. Ship physical product to US only.

 

REFUNDS & EXCHANGES

Due to the custom nature of invitations, returns and exchanges are not accepted.

 

ADDITIONAL POLICIES & FAQ

*Turnaround time is 2 business days.

*Your customized file will be sent to the email you have on file with Etsy.

*Files are for personal use only and may not be commercially reproduced, resold or distributed. All designs and images are protected under copyright & are property of The Design Mama.

*All files are non-editable. 

*The Design Mama is not responsible for errors on prints that were approved during the proofing process, so be sure to check your proofs carefully for spellings, punctuation, capitalization, grammar, etc.

*If printing at home (or with your local printer) The Design Mama cannot be held responsible for the end result. We guarantee high quality images for you to print with, but cannot guarantee how your printer will print them out. 

*Remember, all computer monitors are different, and due to the custom nature of printing, your prints may not be an exact match to what you see on your monitor. Please take this into consideration when viewing your design. I always make sure each order looks beautiful and that the color is pleasing and as true as possible.